Privacy Policy

At Charlenerene, your privacy is of utmost importance to us. We are committed to protecting the personal information you share with us when using our website, services, and resources. This privacy policy explains how we collect, use, and safeguard your personal data in accordance with applicable privacy laws and best practices.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Contact us via our website’s contact form
  • Subscribe to newsletters or updates
  • Engage with our wellness programs or personalized services
  • Interact with us on social media platforms
  • Purchase products or services from our website

Types of personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Address (when applicable for shipping purposes)
  • Payment information (processed securely through third-party services)
  • Any other details you provide voluntarily through communication with us

2. How We Use Your Information

Charlenerene uses the information we collect to:

  • Respond to your inquiries and provide customer support
  • Offer personalized wellness solutions
  • Manage subscriptions to newsletters and other updates
  • Improve our services and website functionality
  • Facilitate product orders and fulfill transactions
  • Communicate with you about promotions, events, and relevant wellness resources

We only use your data for the purposes outlined in this policy and never sell or share your personal information with third-party marketers.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and collect information about how visitors interact with our content. This helps us improve our website’s performance and deliver relevant content.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the website may not function properly without cookies.

4. Third-Party Services

Charlenerene uses third-party services to process payments and manage communications. These services may collect personal information on our behalf. We ensure that all third-party service providers adhere to strict data protection regulations, and we only work with reputable partners.

5. Data Security

We take reasonable precautions to safeguard your personal information from unauthorized access, loss, or misuse. This includes the use of encryption, secure servers, and access control measures. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access and request copies of the personal information we hold about you
  • Correct any inaccuracies in your personal data
  • Request deletion of your personal information (subject to certain exceptions)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

Charlenerene’s services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take the necessary steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will take effect upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights concerning your personal data, please contact us at:

Charlenerene

Address: 3731 NW 40th Terrace Suite B, Gainesville, FL 32606

Phone: (352) 443-6322

Email: Admin@charlenerene.com

We are here to assist you with any inquiries regarding our privacy practices or the handling of your personal information.